Roadrunner ltl tracking1/15/2024 ![]() Jamroz, who is passionate about data, calling himself “a data cookie monster,” got his start at Roadrunner working to make the necessary data available. Moving from that culture of one person taking all the glory versus the whole team working and people being empowered to make decisions.” Because those decisions, he says, are based on data. “Because we created that culture of enabling everybody to drive the change. “One of my direct reports was telling me it’s so amazing she can go and talk to anyone in the organization to solve problems,” he says. It’s actually the opposite," says Tomasz Jamroz, Roadrunner head of operations linehaul and technology. "The point of data is not to make you look good. In the past, Jamroz says, there were a lot of “silos” in the business, with executives in each silo making their own decision, fighting with other silos, everyone embroiled in corporate politics. It recruited from outside the logistics industry and launched an incubator to support the development and deployment of a state-of-the-art technology platform. Roadrunner made the business decision to treat the development of its next-generation logistics technology as a start-up enterprise. Instead of doing things the way it used to, Jamroz says, leadership decided to make decisions based on data. To accomplish this, the Downers Grove, Illinois-based company turned to data analysis and machine-learning technology. We’re not trying to be the cheapest but trying to be the best value providers in the market.” Data-Driven Decisions “Our strategy is to really offer our customers what they really need. That niche is focusing on metro-to-metro transportation, with fast, direct service, no relays, and minimal handling. We’re not competing with the XPOs and Saias of the world.” Our goal is to offer a particular niche in the market. “Our goal is not to be everything to everybody. “At a very high level, our strategy is to become the best LTL provider in the U.S.,” explains Tomasz Jamroz, head of operations linehaul and technology. ![]() Roadrunner's investments in technology, increased lane density, dock automation, and training and service center improvements allowed the carrier to improve transit times in 130 major lanes. The service to Denver marks the first step of new market expansions, with openings of Kansas City and Portland planned for 2023. Roadrunner this year is expanding its network for the first time in years with new inbound service to Denver.
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